Our Blog Posts

Here is where I will share my many thoughts on what is going on in the world of recruitment.

What to know about New Years resolutions or achieving any other goals
Posted on January 26, 2024 Uncategorized

What to know about New Years resolutions or achieving any other goals

The hardest thing about change is it massively takes us out of our comfort zones. Taking action to doing things deliberately and consciously until they become unconscious habits. Did...

read more

Must Read Blogs

Welcome to a brand new world!
Leadership Skills
Welcome to a brand new world!

It’s like we woke up in 2023 and it is a brand new world! Some early observations: Candidates are now calling you; they are even humble! Some clients have...

March 17, 2023
Crystal ball gazing for 2022
Business Development
Crystal ball gazing for 2022

Something about a shiny new year makes us stop and think about what we want for the year ahead and we may even wish we had a crystal ball...

March 17, 2023
It’s not them, it’s you!
Leadership Skills
It’s not them, it’s you!

Recruitment businesses have hired rookies at an “unprecedented” level to cope with this golden era of recruitment. And yes the rookies need training and development, but are you also...

March 17, 2023
Temp to Perm
Temporary Recruitment
Temp to Perm

You rent a house for five years. The owner wants to sell it. You want to buy it and ask the owner to deduct the rent you have paid...

March 17, 2023
Complacency is truly the enemy of greatness
Temporary Recruitment
Complacency is truly the enemy of greatness

We are in what seems a “golden era” of recruitment and whilst this is a great time to may hay, one word of caution against complacency around BD. In...

March 17, 2023
Welcome 2021! What did we learn from 2020?
Permanent Recruitment
Welcome 2021! What did we learn from 2020?

What am unforgettable year 2020 was for all of us! It felt like we spent part of the year with bated breath for the end to Covid, so we...

March 17, 2023
How Hertz or Avis is similar to your mobile workforce
Time Management
How Hertz or Avis is similar to your mobile workforce

Think of your mobile workforce as a fleet. When you hire a car from Hertz or Avis, they know instantly what they have in their fleet. You also need...

March 17, 2023
2020 New Year’s message
Business Development
2020 New Year’s message

2020: a more sombre New Year’s post from my heart: Our beautiful country is on fire and today many are bracing for what could be the most dangerous day...

March 17, 2023
Blueprint to achieving your Goals
Business Development
Blueprint to achieving your Goals

I had a nightmare last night. It went like this: I was at a recruitment industry event and saw a cocktail bar, so decided to have one and enjoyed...

March 17, 2023
How to ensure recruitment Success in 2019 and beyond!
Uncategorized
How to ensure recruitment Success in 2019 and beyond!

As we are already one month into a New Year, what have you done to ensure success in 2019? Success is not something that happens haphazardly, but is something...

March 17, 2023
What makes a great contract recruiter?
Uncategorized
What makes a great contract recruiter?

Sophie Robertson from Younique Coaching talks to us about what mindset makes a great contract recruiter.

March 17, 2023
Was I an enabler? Are you?
Leadership Skills
Was I an enabler? Are you?

Early on in my recruitment career, I took a job brief over the phone for an accounts receivable clerk. At the end of the brief, the client said he...

June 3, 2020
Client Satisfaction surveys to build your business
Account Management
Client Satisfaction surveys to build your business

The recruitment job can be broken down into 3 distinct areas: Business Development (gaining the job order/client), Customer Service (delivery of service i.e. how the job is done) and...

September 4, 2019
Overcoming the Price objection
Permanent Recruitment
Overcoming the Price objection

How you determine your rates when starting or running a business is all important and requires a great deal of thought which goes to the core of how you...

May 10, 2018
Overcoming the Price objection
Business Development
Overcoming the Price objection

How you determine your rates when starting or running a business is all important and requires a great deal of thought which goes to the core of how you...

May 9, 2018
7 steps to nailing a Job description for success
Permanent Recruitment
7 steps to nailing a Job description for success

Successful recruiters excel at matching candidates to jobs. To do this effectively, a proper job description is vital as it will also contain your “sales” information to prospective candidates....

May 9, 2018
How to write ADS that work
Permanent Recruitment
How to write ADS that work

Too many ads are just not interesting enough for people to want to read till the end of the copy, let alone apply to it! Perhaps one reason for...

May 4, 2018
How to ensure your clients and candidates stay in love
Permanent Recruitment
How to ensure your clients and candidates stay in love

Candidate experience is one of the latest buzz phrases in talent acquisition. As we live in the age of Trip Advisor, Yelp, Glass door where peer reviews rule, it...

March 11, 2018
Topics of conversations with clients or second date advice!
Account Management
Topics of conversations with clients or second date advice!

Many recruiters ask me :”what do I speak with my clients about next time I see/talk to them?”To use the dating analogy; if you were to go on a...

February 7, 2018
7 ways to find better prospects
Business Development
7 ways to find better prospects

The question of “who do I call” comes up frequently when consultants are asked to make telemarketing or prospecting calls. Think about how the word prospect is both a...

February 6, 2018
Building strong candidate relationships !
Temporary Recruitment
Building strong candidate relationships !

In a skill short market, good candidates become the Holy Grail. The recruiter who can establish and maintain a relationship based on equality will win the race.How the relationship...

January 24, 2018
Building strong candidate relationships !!
Permanent Recruitment
Building strong candidate relationships !!

In a skill short market, good candidates become the Holy Grail. The recruiter who can establish and maintain a relationship based on equality will win the race.How the relationship...

January 24, 2018
Fee Splitting can boost your business and earnings
Account Management
Fee Splitting can boost your business and earnings

In times of skills shortages, which look to remain for the foreseeable future, it can be a good business decision to form partnerships with other agencies to fill more...

January 23, 2018
Converting a client on a client visit
Business Development
Converting a client on a client visit

Most people have heard about setting your goals depending on the desired end result and your intention. When you go on a client visit, what is your intention? Is...

January 19, 2018
7 tips to overcome Call Reluctance
Business Development
7 tips to overcome Call Reluctance

During my 18 years in recruitment I have seen quite a few recruiters come and go. When I look back it's clear there seems to be one main reason...

January 11, 2018
6 Tips on how to manage your time so you can work smarter, not harder!
Time Management
6 Tips on how to manage your time so you can work smarter, not harder!

When you look at successful recruiters, they are the ones, who are able to manage their time in a productive way. We all know that to be a successful...

January 11, 2018
How to write ADS that work
Temporary Recruitment
How to write ADS that work

Too many ads are just not interesting enough for people to want to read till the end of the copy, let alone apply to it! Perhaps one reason for...

January 11, 2018
Exceptional Temp Service
Temporary Recruitment
Exceptional Temp Service

Are you giving your temps and clients exceptional service? What is in it for the temp to be represented by your agency? What is in it for your clients...

January 11, 2018
Adding career coaching to your skill set
Permanent Recruitment
Adding career coaching to your skill set

As recruiters, candidates may approach you for assistance in determining what their new career should be when they are feeling stuck. As a recruiter you may not necessarily have...

January 11, 2018
Do you provide a Service or a Product??
Permanent Recruitment
Do you provide a Service or a Product??

This is always an interesting question when I bring it up at workshops or with my coaching clients. As a recruiter are you absolutely clear on what it is...

January 11, 2018
Candidate fit
Permanent Recruitment
Candidate fit

For a long time we used the mantra “can do, will do, will fit' when recruiting and to a certain extent this mantra is still useful. However for the...

January 11, 2018
Giving feedback as a Masterful Leader
Leadership Skills
Giving feedback as a Masterful Leader

There is often talk about the difference between a manager and a leader; a manager manages performance whilst a leader develops their people to enhance their performances. In light...

January 11, 2018
Look at conflicts as opportunities
Leadership Skills
Look at conflicts as opportunities

On occasion consultants will shy away from conflicts with their client groups: clients, temps and candidates. While we all wish for happy uncomplicated interactions w. our clients, occasionally things...

January 11, 2018
Motivating yourself and your team
Leadership Skills
Motivating yourself and your team

Something I have noticed in the last year are the managers who tell me that the staff constantly need motivating by them rather than being internally driven. Motivation is...

January 11, 2018
How to negotiate for a Win-Win result
Leadership Skills
How to negotiate for a Win-Win result

In order to establish successful partnerships with your clients, you need to constantly hone & use your negotiation skills. To negotiate means to discuss and agree terms of a...

January 11, 2018
3 Effective ways to Close the Sale !!
Business Development
3 Effective ways to Close the Sale !!

I have seen recruiters and other sales people make brilliant presentations or conduct excellent client visits only to falter at the last step; the close. Closed questions are used...

January 8, 2018
Do you provide a Service or a Product???
Business Development
Do you provide a Service or a Product???

This is always an interesting question when I bring it up at workshops or with my coaching clients. As a recruiter are you absolutely clear on what it is...

January 8, 2018
How to get to the decision maker to get better results quicker!
Business Development
How to get to the decision maker to get better results quicker!

When telemarketing to a company, there is a school of thought, that you need to make the receptionist your best friend. Some greener consultants may feel that it's “easier”...

January 8, 2018
Enlist your clients to help build your business
Business Development
Enlist your clients to help build your business

There is an old adage: if you can help others get enough of what they want, they will help you get what you want, so lift your gaze from...

January 8, 2018
4 Essential Time Management Tips for Managers
Time Management
4 Essential Time Management Tips for Managers

One of the hardest choices for Managers who have their own individual billing target is to relinquish their billing activities to train, coach and nurture their teams. More often...

January 8, 2018
3 Effective ways to Close the Sale !
Temporary Recruitment
3 Effective ways to Close the Sale !

I have seen recruiters and other sales people make brilliant presentations or conduct excellent client visits only to falter at the last step; the close. Closed questions are used...

January 8, 2018
Do you provide a Service or a Product?
Temporary Recruitment
Do you provide a Service or a Product?

This is always an interesting question when I bring it up at workshops or with my coaching clients. As a recruiter are you absolutely clear on what it is...

January 8, 2018
Client Control !
Temporary Recruitment
Client Control !

Have you ever had a client ask you for a discount after you made the job offer to your client? Or have you perhaps had a client who after...

January 8, 2018
Client Control !!
Permanent Recruitment
Client Control !!

Have you ever had a client ask you for a discount after you made the job offer to your client? Or have you perhaps had a client who after...

January 8, 2018
How to counter the counter offer?
Permanent Recruitment
How to counter the counter offer?

Why do some recruiters never seem to have candidates change their mind about job offers? The answer is their thoroughness in the interview process and their willingness to discount...

January 8, 2018
Exceptional Perm Service
Permanent Recruitment
Exceptional Perm Service

When thinking about the services provided by recruiters, some clients and recruiters believe that all recruiters more or less do the same. This perception always staggers me as that...

January 8, 2018
How to juggle candidate care with business development
Time Management
How to juggle candidate care with business development

One of the constant challenges of being successful in recruitment is juggling all your seemingly competing tasks, but the first thing to be clear on is what your role...

January 7, 2018
Client Satisfaction surveys to build your business
Account Management
Client Satisfaction surveys to build your business

The recruitment job can be broken down into 3 distinct areas: Business Development (gaining the job order/client), Customer Service (delivery of service i.e. how the job is done) and...

September 4, 2019
Topics of conversations with clients or second date advice!
Account Management
Topics of conversations with clients or second date advice!

Many recruiters ask me :”what do I speak with my clients about next time I see/talk to them?”To use the dating analogy; if you were to go on a...

February 7, 2018
Fee Splitting can boost your business and earnings
Account Management
Fee Splitting can boost your business and earnings

In times of skills shortages, which look to remain for the foreseeable future, it can be a good business decision to form partnerships with other agencies to fill more...

January 23, 2018
Crystal ball gazing for 2022
Business Development
Crystal ball gazing for 2022

Something about a shiny new year makes us stop and think about what we want for the year ahead and we may even wish we had a crystal ball...

March 17, 2023
2020 New Year’s message
Business Development
2020 New Year’s message

2020: a more sombre New Year’s post from my heart: Our beautiful country is on fire and today many are bracing for what could be the most dangerous day...

March 17, 2023
Blueprint to achieving your Goals
Business Development
Blueprint to achieving your Goals

I had a nightmare last night. It went like this: I was at a recruitment industry event and saw a cocktail bar, so decided to have one and enjoyed...

March 17, 2023
Overcoming the Price objection
Business Development
Overcoming the Price objection

How you determine your rates when starting or running a business is all important and requires a great deal of thought which goes to the core of how you...

May 9, 2018
7 ways to find better prospects
Business Development
7 ways to find better prospects

The question of “who do I call” comes up frequently when consultants are asked to make telemarketing or prospecting calls. Think about how the word prospect is both a...

February 6, 2018
Converting a client on a client visit
Business Development
Converting a client on a client visit

Most people have heard about setting your goals depending on the desired end result and your intention. When you go on a client visit, what is your intention? Is...

January 19, 2018
7 tips to overcome Call Reluctance
Business Development
7 tips to overcome Call Reluctance

During my 18 years in recruitment I have seen quite a few recruiters come and go. When I look back it's clear there seems to be one main reason...

January 11, 2018
3 Effective ways to Close the Sale !!
Business Development
3 Effective ways to Close the Sale !!

I have seen recruiters and other sales people make brilliant presentations or conduct excellent client visits only to falter at the last step; the close. Closed questions are used...

January 8, 2018
Do you provide a Service or a Product???
Business Development
Do you provide a Service or a Product???

This is always an interesting question when I bring it up at workshops or with my coaching clients. As a recruiter are you absolutely clear on what it is...

January 8, 2018
How to get to the decision maker to get better results quicker!
Business Development
How to get to the decision maker to get better results quicker!

When telemarketing to a company, there is a school of thought, that you need to make the receptionist your best friend. Some greener consultants may feel that it's “easier”...

January 8, 2018
Enlist your clients to help build your business
Business Development
Enlist your clients to help build your business

There is an old adage: if you can help others get enough of what they want, they will help you get what you want, so lift your gaze from...

January 8, 2018
Welcome to a brand new world!
Leadership Skills
Welcome to a brand new world!

It’s like we woke up in 2023 and it is a brand new world! Some early observations: Candidates are now calling you; they are even humble! Some clients have...

March 17, 2023
It’s not them, it’s you!
Leadership Skills
It’s not them, it’s you!

Recruitment businesses have hired rookies at an “unprecedented” level to cope with this golden era of recruitment. And yes the rookies need training and development, but are you also...

March 17, 2023
Was I an enabler? Are you?
Leadership Skills
Was I an enabler? Are you?

Early on in my recruitment career, I took a job brief over the phone for an accounts receivable clerk. At the end of the brief, the client said he...

June 3, 2020
Giving feedback as a Masterful Leader
Leadership Skills
Giving feedback as a Masterful Leader

There is often talk about the difference between a manager and a leader; a manager manages performance whilst a leader develops their people to enhance their performances. In light...

January 11, 2018
Look at conflicts as opportunities
Leadership Skills
Look at conflicts as opportunities

On occasion consultants will shy away from conflicts with their client groups: clients, temps and candidates. While we all wish for happy uncomplicated interactions w. our clients, occasionally things...

January 11, 2018
Motivating yourself and your team
Leadership Skills
Motivating yourself and your team

Something I have noticed in the last year are the managers who tell me that the staff constantly need motivating by them rather than being internally driven. Motivation is...

January 11, 2018
How to negotiate for a Win-Win result
Leadership Skills
How to negotiate for a Win-Win result

In order to establish successful partnerships with your clients, you need to constantly hone & use your negotiation skills. To negotiate means to discuss and agree terms of a...

January 11, 2018
Welcome 2021! What did we learn from 2020?
Permanent Recruitment
Welcome 2021! What did we learn from 2020?

What am unforgettable year 2020 was for all of us! It felt like we spent part of the year with bated breath for the end to Covid, so we...

March 17, 2023
Overcoming the Price objection
Permanent Recruitment
Overcoming the Price objection

How you determine your rates when starting or running a business is all important and requires a great deal of thought which goes to the core of how you...

May 10, 2018
7 steps to nailing a Job description for success
Permanent Recruitment
7 steps to nailing a Job description for success

Successful recruiters excel at matching candidates to jobs. To do this effectively, a proper job description is vital as it will also contain your “sales” information to prospective candidates....

May 9, 2018
How to write ADS that work
Permanent Recruitment
How to write ADS that work

Too many ads are just not interesting enough for people to want to read till the end of the copy, let alone apply to it! Perhaps one reason for...

May 4, 2018
How to ensure your clients and candidates stay in love
Permanent Recruitment
How to ensure your clients and candidates stay in love

Candidate experience is one of the latest buzz phrases in talent acquisition. As we live in the age of Trip Advisor, Yelp, Glass door where peer reviews rule, it...

March 11, 2018
Building strong candidate relationships !!
Permanent Recruitment
Building strong candidate relationships !!

In a skill short market, good candidates become the Holy Grail. The recruiter who can establish and maintain a relationship based on equality will win the race.How the relationship...

January 24, 2018
Adding career coaching to your skill set
Permanent Recruitment
Adding career coaching to your skill set

As recruiters, candidates may approach you for assistance in determining what their new career should be when they are feeling stuck. As a recruiter you may not necessarily have...

January 11, 2018
Do you provide a Service or a Product??
Permanent Recruitment
Do you provide a Service or a Product??

This is always an interesting question when I bring it up at workshops or with my coaching clients. As a recruiter are you absolutely clear on what it is...

January 11, 2018
Candidate fit
Permanent Recruitment
Candidate fit

For a long time we used the mantra “can do, will do, will fit' when recruiting and to a certain extent this mantra is still useful. However for the...

January 11, 2018
Client Control !!
Permanent Recruitment
Client Control !!

Have you ever had a client ask you for a discount after you made the job offer to your client? Or have you perhaps had a client who after...

January 8, 2018
How to counter the counter offer?
Permanent Recruitment
How to counter the counter offer?

Why do some recruiters never seem to have candidates change their mind about job offers? The answer is their thoroughness in the interview process and their willingness to discount...

January 8, 2018
Exceptional Perm Service
Permanent Recruitment
Exceptional Perm Service

When thinking about the services provided by recruiters, some clients and recruiters believe that all recruiters more or less do the same. This perception always staggers me as that...

January 8, 2018
Temp to Perm
Temporary Recruitment
Temp to Perm

You rent a house for five years. The owner wants to sell it. You want to buy it and ask the owner to deduct the rent you have paid...

March 17, 2023
Complacency is truly the enemy of greatness
Temporary Recruitment
Complacency is truly the enemy of greatness

We are in what seems a “golden era” of recruitment and whilst this is a great time to may hay, one word of caution against complacency around BD. In...

March 17, 2023
Building strong candidate relationships !
Temporary Recruitment
Building strong candidate relationships !

In a skill short market, good candidates become the Holy Grail. The recruiter who can establish and maintain a relationship based on equality will win the race.How the relationship...

January 24, 2018
How to write ADS that work
Temporary Recruitment
How to write ADS that work

Too many ads are just not interesting enough for people to want to read till the end of the copy, let alone apply to it! Perhaps one reason for...

January 11, 2018
Exceptional Temp Service
Temporary Recruitment
Exceptional Temp Service

Are you giving your temps and clients exceptional service? What is in it for the temp to be represented by your agency? What is in it for your clients...

January 11, 2018
3 Effective ways to Close the Sale !
Temporary Recruitment
3 Effective ways to Close the Sale !

I have seen recruiters and other sales people make brilliant presentations or conduct excellent client visits only to falter at the last step; the close. Closed questions are used...

January 8, 2018
Do you provide a Service or a Product?
Temporary Recruitment
Do you provide a Service or a Product?

This is always an interesting question when I bring it up at workshops or with my coaching clients. As a recruiter are you absolutely clear on what it is...

January 8, 2018
Client Control !
Temporary Recruitment
Client Control !

Have you ever had a client ask you for a discount after you made the job offer to your client? Or have you perhaps had a client who after...

January 8, 2018
How Hertz or Avis is similar to your mobile workforce
Time Management
How Hertz or Avis is similar to your mobile workforce

Think of your mobile workforce as a fleet. When you hire a car from Hertz or Avis, they know instantly what they have in their fleet. You also need...

March 17, 2023
6 Tips on how to manage your time so you can work smarter, not harder!
Time Management
6 Tips on how to manage your time so you can work smarter, not harder!

When you look at successful recruiters, they are the ones, who are able to manage their time in a productive way. We all know that to be a successful...

January 11, 2018
4 Essential Time Management Tips for Managers
Time Management
4 Essential Time Management Tips for Managers

One of the hardest choices for Managers who have their own individual billing target is to relinquish their billing activities to train, coach and nurture their teams. More often...

January 8, 2018
How to juggle candidate care with business development
Time Management
How to juggle candidate care with business development

One of the constant challenges of being successful in recruitment is juggling all your seemingly competing tasks, but the first thing to be clear on is what your role...

January 7, 2018
What to know about New Years resolutions or achieving any other goals
Uncategorized
What to know about New Years resolutions or achieving any other goals

The hardest thing about change is it massively takes us out of our comfort zones. Taking action to doing things deliberately and consciously until they become unconscious habits. Did...

January 26, 2024
How to ensure recruitment Success in 2019 and beyond!
Uncategorized
How to ensure recruitment Success in 2019 and beyond!

As we are already one month into a New Year, what have you done to ensure success in 2019? Success is not something that happens haphazardly, but is something...

March 17, 2023
What makes a great contract recruiter?
Uncategorized
What makes a great contract recruiter?

Sophie Robertson from Younique Coaching talks to us about what mindset makes a great contract recruiter.

March 17, 2023

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