There are very few reference materials specific to temporary recruitment consultants. Most references are in a passing section of more permanent orientated recruitment books. Secrets to Running a Lucrative Temp Desk starts out with a great series of insights into the mindset of a successful temporary recruiter which set the tone and context for all the very helpful advice and procedures that follow. Each section is easy to read and clearly set out with case studies from Sophies past experiences backed up with examples to help visualize the benefits of each piece of advice as well as explaining clearly how to put these into practice. When reading books like this I like to fold the corner of any pages which had helpful tips that would benefit myself and my team in the future. I stopped this process after a third of the way through once realizing I would end up with a book with every other page corner turned! As a result I have since purchased copies for all of our temporary recruiters and their managers to use as part of our induction process with results already being seen with candidate retention increasing and new clients coming on board as a result. The most impressive factor since implementing Sophies book into our business has been the speed at which new recruiters have been able to convert their training into real world results. A fantastic, concise and knowledgeable book which I recommend being used by recruitment companies around the world which adds value and most importantly confidence to anyone working within the temporary recruitment market whether they are fresh to the industry or have years of experience.